Install Medipal - Android

If you get acutely ill, or severely impaired, contact your doctor or other healthcare professional.
In order to use Medipal you must be registered by authorised healthcare professional.

INSTALL Medipal on Android:

1. Send an SMS with the text Ma to number 71700.
2. Follow the link in the SMS you receive in return and install the application for Medipal.
3. When you follow the link in the SMS you will have a choice between opening through Webreader or Google Play. Choose Google Play. (Some mobiles skip this step and move directly to Google Play)
4. At the top, you will find the button INSTALL. Press Install.
5. When you have pressed Install there may be a warning about Medipal using “Network communication”. Accept by pressing OK below on the right. Medipal is downloaded to your phone.
6. The Medipal icon shows in the status field at the top when the installation is ready.
7. The Medipal application is now installed on your Android mobile.

REGISTER Medipal on Android (only done once):

1. Start Medipal by pressing the Medipal-icon and chose REGISTER.
2. For registration you need to give consent to this according to the Swedish Personal Data Act (PuL). More information about PuL is available during the installation of Medipal.
3. State your mobile number and wait for an SMS with a code that will be sent to you.
4. When the SMS with the code arrives, note the code and close the SMS. State the code in the last registration step.
5. The registration is ready and you can start answering questions with Medipal by choosing Answer questions in the menu.

In My registrations show information about when to answer, when you have answered and if you have registrations not yet sent to Medipal.

UN-SUBSCRIBE Medipal in your Android*:

There are occasions when you need to make a new registration of Medipal in your Android, for example, if you change phone number. Note that all personal Medipal info will be deleted when doing this, so if you have saved, but not yet sent, registrations send them first.

1. Start Medipal and chose My registrations.
2. If you have saved registrations it will say: “NOTICE! You have X saved registrations...” If so, press SEND SAVED.
3. End Medipal by pressing the button HOME on your phone.
4. Open your Androids Installations and chose Program (Applications) > Handle Programs/Applications.
5. Browse to Medipal and click on Medipal.
6. Click on CLEAR DATA/CLEAR CACHE (it varies between phones).
7. Click on FORCE CLOSE until the application is definitely closed.
8. The un-subscription is ready. You can now register Medipal again by following the steps in “Register Medipal in Android” above.

UN-INSTALL Medipal in your Android*

Medipal is un-installed in the same way as all other applications.

1. Open Installations on you Android phone, choose Program (Applications) > Handle Programs/Applications.
2. Scroll/browse until you find the Medipal icon and click on it.
3. Below to the right is the icon UN-INSTALL, press the icon and OK.
4. You may be asked why you are un-installing the app – use the most suitable alternative and press OK.

*) NOTE! Even if Medipal is uninstalled on your phone, the SMS reminders will be sent to you. The reason for this is that the Medipal server is not aware that you have un-installed Medipal on your phone. To cancel the SMS reminders, contact your healthcare personnel or our support via email (click here) or call us at +46 707 25 05 75.